In order to keep everyone safe from coronavirus, we are allowing an hour between patients so that we can clean everything thoroughly. The impact of this is that we can now only see seven patients per day, instead of the 14 that we would see before.
As you can appreciate, this reduction has a significant financial impact on our small, independent family business. Recently, we have had a number of cancellations at very short notice and even people not turning up to their appointment without notification, which reduces our income even more.
Times are tough for many businesses and would really appreciate it if you can give us as much notice of a cancellation as possible, so that we can re-book your appointment.
Thank you very much for your understanding.
Alex and Sarah Gage